This page sets out, step by step, the sample reception and reporting flow applied in our laboratories. The process is run in accordance with the requirements of TS EN ISO/IEC 17025 and within the scope of our authorisations from the Ministry of Agriculture and Forestry.
1 · Sampling and reception
The sample is taken by the person responsible at your facility and delivered to the laboratory; our laboratory receives it at the acceptance stage. The sampling location, sample type, and the date and time of sampling are recorded for every sample; together these form the protocol record.
At reception, the quantity, packaging integrity and transport temperature of the sample are checked. A non-conforming sample is rejected and the reason reported — a result obtained from a sample that was not transported under suitable conditions does not represent your facility.
2 · Analysis
Analyses are performed only by qualified personnel, according to the current ISO, TS EN ISO and Standard Methods procedures within our accreditation scope. The method used is stated separately for each analysis in the report.
The average turnaround for general analyses is 5–7 days. Legionella analysis takes 10 working days because of the incubation period the method requires.
3 · Authorised approval
When the measurements are complete, the results are not published straight away. The authorised officer of the laboratory evaluates the data; the compliant / out-of-limit decision is made at this stage. The decision belongs to the laboratory and is made against the limit value defined in the relevant regulation.
No result is reported or shown in the online system before authorised approval. This prevents a measurement that could still change from being used as a decision.
4 · Reporting
The report is an official document bearing the Ministry heading, the TÜRKAK accreditation statement, the registration number and signatures. This is the document to be used in inspections, tenders and official correspondence.
For each analysis the report states the measured result, the regulatory limit value, the method used and the unit separately. This makes it possible to see from the document itself against which criterion the result was assessed.
5 · Online access and monitoring
The moment authorised approval is given, the results appear in your facility’s online results account; no further action is needed from you. The statistical charts also become available from the same account.
These charts provide data that can be used directly in routine management meetings and in the management review meetings required by the quality system.
